FAQs

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I place an order on Lazrara Perfume's online shop?

To place an order, simply browse through our collection of perfumes, select the desired items, and add them to your cart. Proceed to checkout, where you will provide your shipping and payment information to complete the order.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure payment gateways.

How can I track my order?

Once your order is confirmed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.

Do you offer international shipping?

Currently, we do not offer international shipping. However, we plan to provide international shipping services in the future. Thank you for your interest in Lazrara Perfume, and we look forward to serving customers worldwide soon

What is your return policy?

Please refer to our No Return and Refund Policy for detailed information on returns and refunds. We accept returns or exchanges for defective or damaged items within a specified timeframe. Contact our customer support team for assistance with returns.

Are the perfumes on your website authentic?

Yes, all perfumes sold on our website are guaranteed to be 100% authentic. We source our products directly from reputable manufacturers and distributors.

Do you offer gift wrapping services?

Currently, we do not offer gift wrapping services. However, our products come in beautifully designed packaging, making them perfect for gifting.

How can I contact Lazrara Perfume's customer support?

You can reach our customer support team via email at [customer support email] or by phone at +91 81280 11500. Our representatives are available to assist you during our business hours.

Do you offer discounts or promotions?

Periodically, we run promotions and offer discounts on select items. Be sure to subscribe to our newsletter and follow us on social media to stay updated on our latest offers and deals.

Can I modify or cancel my order after it has been placed?

Once an order has been placed and processed, modifications or cancellations may not be possible. Please contact our customer support team immediately if you need assistance with your order.

Do you have a physical store where I can sample the perfumes?

Currently, Lazrara Perfume operates exclusively as an online shop. However, we provide detailed descriptions and notes for each perfume to help you make an informed decision.

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